From cloud infrastructure and network design to enterprise cybersecurity and fully managed IT outsourcing — Intervention delivers the technology backbone that keeps modern businesses running at full speed.
We bundle the full spectrum of enterprise technology services so you never have to juggle multiple vendors — one point of contact, one accountability, measurable results.
Cloud Hosting
Enterprise-grade cloud infrastructure for websites, systems, and servers. Fast provisioning, elastic scaling, and redundant architecture keep your services available around the clock — whether you host a corporate portal, a web application, or a critical database workload.
Structured cabling, Wi-Fi network design, server virtualisation, local and cloud backup systems, and comprehensive network diagnostics. We design, deploy, and document infrastructure projects that stand up to the demands of growing organisations — from office floors to full data centres.
Next-generation firewalls (Fortigate, pfSense), corporate antivirus (Bitdefender, Kaspersky), security backup, and in-depth vulnerability assessments. We layer defensive technologies to neutralise threats before they reach your business — not after. Compliance-ready and continuously updated.
Dedicated IT professionals working as an extension of your team — on-site or remote, full-time or supplemental. Our managed outsourcing model removes the overhead of recruiting, training, and retaining specialised talent while keeping costs predictable and services consistently high-quality.
Strategic guidance for database environments (Oracle, SQL Server, IBM DB2), datacenter architecture, network redesigns, and information-security programme development. We bring senior-level expertise to complex technology decisions so your leadership team can act with confidence.
Proactive, real-time monitoring of servers, networks, and endpoints. Automated alerts combined with human analysis mean incidents are identified and escalated in minutes — often before end-users even notice a problem. Detailed monthly reports keep stakeholders informed of environment health.
Intervention was founded by two technology professionals who spent years mastering the discipline before deciding to build something of their own.
Headquartered in Goiânia, Goiás, and with reach across the Brazilian market, Intervention was created with a simple mandate: deliver enterprise-level IT services with a level of focus, responsiveness, and technical depth that larger generalist firms consistently fail to match. Our founders brought complementary expertise in infrastructure engineering and information security — and those twin pillars still define everything we do.
Partnerships with HP, Dell, Oracle, Microsoft, and Fortinet
Strong focus on Brazil's Centre-West region and national reach
Committed to innovation, measurable results, and long-term client relationships
Ticket-based support system ensuring every issue is tracked and resolved
Plenty of companies will sell you technology. We build long-term partnerships grounded in accountability, transparency, and genuine technical excellence.
01
Senior Talent — Not Junior Hands
Every engagement is led by a seasoned engineer, not delegated to a fresh graduate. Our team members carry years of real-world infrastructure and security experience, and we continually invest in certifications to stay current across platforms.
02
A Consolidated Technology Stack
Rather than reselling whatever is cheapest, we have deliberately built partnerships with best-in-class vendors — Fortinet, Bitdefender, Kaspersky, Oracle, Microsoft, HP, Dell — so every recommendation we make is backed by deep product knowledge and formal support agreements.
03
Transparent Reporting & SLAs
Clients receive regular performance reports, incident summaries, and clear service-level agreements. You always know what your environment looks like, what we resolved last month, and what we are optimising next — no black-box contracts.
04
Scalable Without the Complexity
Whether you are a five-person startup adding your first server or a 500-seat enterprise migrating workloads to the cloud, our service model scales to your reality. Engagement structures are designed to grow with you, not lock you into a fixed footprint.
05
Security-First by Default
Every infrastructure project we touch gets a security layer built in from day one — not bolted on afterwards. From firewall rules to backup policies, our engineers apply a layered defence mindset across every engagement, regardless of scope or budget.
06
Local Presence, National Reach
Based in Goiânia with a strong footprint in Brazil's Centre-West, we provide the agility of a local partner combined with the capacity to support multi-site businesses operating across multiple states. On-site response when it matters most.
Products
Hardware & Software We Supply
As authorised resellers and distributors for leading global technology brands, we source and supply the right tools for every project — with full configuration, deployment, and post-sale support included.
Software Licensing & Distribution
Enterprise Software
We are authorised representatives, distributors, and resellers for a comprehensive portfolio of enterprise software solutions. Our team handles licensing, activation, deployment, and ongoing renewals — removing complexity from your procurement process.
MicrosoftOracleSymantecBitdefenderIBMKaspersky
Hardware Procurement & Deployment
Enterprise Hardware
Servers, storage arrays, NAS devices, switches, workstations, and specialised networking equipment — sourced from the manufacturers that enterprise environments depend on. We validate compatibility, handle logistics, and configure every unit before it reaches your floor.
HPDellIBMOracleAppleLenovo
Our Technology Partners
HP
Dell
Oracle
Microsoft
Bitdefender
Kaspersky
Fortinet
pfSense
IBM
Lenovo
Industries
Technology That Works for Your Sector
We have delivered IT infrastructure, security, and managed services across a broad range of sectors. Each vertical has its own compliance landscape, operational rhythm, and risk profile — and we understand the nuances.
🏥Healthcare
🏦Finance & Banking
🏭Manufacturing
🛒Retail & E-commerce
🏗️Construction & Real Estate
🎓Education
⚖️Legal Services
🔋Energy & Utilities
🚚Logistics & Transport
🏛️Government & Public Sector
📡Telecoms & Media
💼Professional Services
A Word from Our Founders
Built by Engineers, Run with Purpose
"We started Intervention because we saw too many companies treated as ticket numbers rather than partners. Our goal from day one has been to be the kind of IT company we would want as clients ourselves — honest, technically excellent, and genuinely invested in outcomes."
Intervention was born out of accumulated professional experience and a shared conviction that technology services in Brazil's mid-market deserved better. Our founders combined their complementary backgrounds in network infrastructure and cybersecurity to establish a company built on substance rather than sales rhetoric.
Today, that original philosophy remains the north star for every client engagement. We are not interested in closing projects — we are interested in building environments our clients can rely on for years.
The Intervention Leadership TeamGoiânia, Goiás — Brazil
FAQ
Common Questions
We have gathered the questions we hear most often from businesses exploring IT partnerships for the first time. If you don't see your question here, our team is always happy to talk.
What is the difference between IT outsourcing and managed services?
IT outsourcing typically refers to the placement of dedicated IT professionals within your business — specialists who work as an extension of your team, whether on-site or remotely. Managed services, by contrast, involves Intervention assuming ongoing responsibility for specific systems or infrastructure on your behalf. Many of our clients use both in combination: our engineers handle day-to-day internal support while our managed services layer covers monitoring, backups, and security patching automatically.
How quickly can you respond to a critical IT incident?
Response times are defined in the SLA agreed at the start of each engagement. For critical incidents — those affecting business continuity — our standard commitment is initial remote response within one hour and on-site attendance within four business hours in the Goiânia metropolitan area. For clients on our priority support tier, those windows are tighter. We use a structured ticket system so every incident is logged, assigned, and tracked to resolution with full audit history.
Do you work with small and medium-sized businesses, or only large enterprises?
Both. A significant portion of our client base consists of small and medium-sized businesses — the sector where professional IT management makes the largest difference relative to cost. We have purpose-built service packages for SMEs that deliver enterprise-grade security, monitoring, and infrastructure support at a price point appropriate for their scale. Growing businesses often start with a focused engagement and expand the scope as they scale.
What antivirus and firewall products do you recommend for corporate environments?
Our security recommendations are always tailored to the client's environment, budget, and risk profile — there is no single right answer. That said, for corporate endpoint protection we commonly deploy Bitdefender GravityZone and Kaspersky Endpoint Security; both have proven track records in managed environments. For perimeter firewalls, Fortinet's FortiGate series is our preferred recommendation for most mid-size deployments, while pfSense represents a compelling open-source option for cost-conscious environments with strong internal technical capacity. We will always explain the trade-offs before recommending a path.
Can you help us migrate our on-premise servers to the cloud?
Yes — cloud migration is one of our most requested services. We handle the full journey: inventory and dependency mapping, migration planning, staged execution to minimise downtime, post-migration validation, and ongoing management of the cloud environment. We work with hybrid architectures too, for organisations that need to keep certain workloads on-premise for compliance or latency reasons. Every migration project starts with a complimentary discovery session to scope the work accurately before any commitments are made.
How do you handle data backup and disaster recovery?
We implement a 3-2-1 backup strategy as a baseline: three copies of your data, on two different media, with at least one stored off-site or in the cloud. Local backup provides fast restore times; cloud backup provides geographic redundancy against physical disasters. For clients requiring formal disaster recovery plans, we document RTOs and RPOs (recovery time and recovery point objectives), test restore procedures regularly, and provide written DR runbooks. Backups are monitored automatically — any failure generates an immediate alert.
IT Outsourcing for SMEs: How to Cut Costs, Strengthen Security, and Boost Productivity
Small and medium-sized businesses rarely have the budget for a full internal IT department — but they face the same cyber threats as large enterprises. Here's how a structured outsourcing model changes the equation.
Layered Security: How to Integrate Firewall, Antivirus, and Backup into a Cohesive Defence for SMEs
No single security product is enough on its own. This guide walks through the complementary roles of perimeter firewalls, endpoint antivirus, and resilient backup systems — and how to deploy them as a unified strategy.
Five Questions to Ask Before Migrating Your Business to the Cloud
Cloud adoption is accelerating across every sector — but a poorly planned migration can introduce new costs and risks. We break down the essential pre-migration assessment every IT team should complete.
Ready to Strengthen Your IT? Let's Start a Conversation.
Whether you need a security audit, a cloud migration, dedicated IT staff, or simply someone who actually picks up the phone — our team is ready to help.